Communications Remote Working Essay Question
Assignment 1: Listen and Respond
Due: Week 3
Skill(s) Being Assessed: Communication (active listening, oral communication)
Criteria for Success: In this assignment, you will:
Create a 1–2-minute audio response with clear and consistent sound quality throughout.
Address all aspects of the problem identified clearly, cohesively, and concisely.
Tailor the content, tone, and language of your response to the audience.
Summarize the speaker’s message, incorporating all of the speaker’s main points clearly.
Convey openness and approachability.
Appropriately use informal and formal language.
What to submit/deliverables: Informal voicemail to a colleague (Kaltura or mobile device to record voicemail).
What is the value of doing this assignment? This assignment gives you an opportunity to practice active listening and oral communication in a workplace setting, all of which continues to hone your communication skill. You will demonstrate the use of appropriate tone and language, and practice conveying openness and approachability in your response to a co-worker. Whether at work or at home, it is critical to tailor approachability and language depending on the audience and purpose.
Communication is a universal skill and one you will continue to refine as you progress throughout your professional and academic careers. This assignment asks you to use what you’ve learned in the first three weeks of the course about active listening, audience analysis, and responding in the workplace. Worried about where to start? The good news is that you’ve already established your foundation with these practices by reading through Chapters 1, 3, and 6 in The Art of Public Speaking. This assignment will use what you learned in those chapters to help you record and compose your responses.
Your goal for this assignment is to: Practice your communication skill. You will do this by applying active listening and oral communication strategies to appropriately reply to a voicemail message from your co-worker.
What you need to complete this assignment: To complete this assignment, you will need the following resources:
Assignment Overview Video.
Voicemail from your co-worker.
Kaltura or mobile device.
Chapter 3 in the textbook.
Scenario: Your organization recently shifted to remote work. Since that time, you have heard complaints from a few co-workers concerning the lack of collaboration tools and difficulty effectively collaborating in a remote environment. Your co-worker recently left you a voicemail expressing extreme frustration with the lack of collaboration tools and has asked if there is something that can be done to help the organization select and implement a collaboration tool.
To address the problem of lack of collaboration software, you will reply to your co-worker to acknowledge their concerns and let them know you are planning to establish a task force to research effective collaboration tools and suggest replacement technology.
Steps to complete: In Week 3, complete and submit your assignment in BlackBoard using the following steps:
STEP 1: Listen to the voicemail from your co-worker
STEP 2: Record a 1–2-minute audio message to your coworker in which you:
Acknowledge your co-worker’s concerns by summarizing their message and asking any clarifying questions.
Outline your plans to help resolve the issue by establishing a task force to research effective collaboration tools.
Reiterate your understanding and empathy for your coworker’s concerns and that you will be available for further discussion as needed.
STEP 3: Submit your audio file to Blackboard in Week 3.
Grading for this assignment will be based on the following rubric found here :
|Week 3 Assignment 1 Resources|
Make sure to read the detailed instructions and the scoring guide (rubric) for Assignment 1: Listen and Respond.
To submit your assignment, please go to Assignment 1 in Blackboard by clicking the Assignment 1 link above.
Uses and Gratifications Theory Discussion Questions
I’m working on a communications discussion question and need support to help me learn.
After you have completed FOUR readings for the week, answer the two questions about a Uses & Gratifications Theory. The answer should be academic in media and communication. You need to read all the readings and cite them appropriately. Use at least 1 source in each question (at least 2 sources total). Please use the readings for citations. No outside source allowed. APA format.
2. Think about the ways in which you use a variety of types of media. What needs are you seeking to gratify when you use these media? Are these needs sufficiently gratified by the use of these media? Why or why not?