Key Performance Indicators of Quality Management Programs Essay

Key Performance Indicators of Quality Management Programs Essay

All performance improvement programs should have a measurement component or Key Performance Indicators (KPIs) to ensure quality. These indicators are known by many names: metrics, measures, checks, or evaluations, but they all serve the same purpose: to evaluate the success or the failure of the performance management initiative. Select your current or previous employer, when addressing the requirements below:

Explain the three levels of performance (i.e., system, process, job/performer) and then select a metric that would be suitable to use for each level.

Include an example of what the metric is measuring and how it is used to interpret performance at each respective level.

Explain what type of performance evaluation system you would use to evaluate a specific job position of your choice. Justify why you believe this is the right system to use.

Based upon the selected system, what assessment method would you utilize? Justify why you believe that this is an effective assessment method.

Choose a specific industry in Saudi Arabia and explain how your selected system and method are aligned or different from performance management practices in the industry you have chosen.

Globalization and Network of Interdependencies Paper

The fact that the same television shows can be viewed and the same products bought in numerous countries really mean that the world is becoming “one”? What types of data or evidence would you need to conclude that economic and cultural globalization is fundamentally changing the way people see themselves, interact with others, and interpret the world around them? According to Ritzer, what are some of the leading factors accounting for “globalization”?

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