MBUS 306 Final Exam Study Guide

MBUS 306 Final Exam Study Guide

• Understand the practices and tools in new product design (see Issues in Product Development slides)
• Purpose and Sections of the House of Quality
• Methods in evaluating consumer preferences in product design
• Case studies in location strategies – Fedex
• Distinguish retail, services, manufacturing, warehouse and other location strategy drivers
• Factors that affect location decisions
• Calculate labor productivity 
• Apply the factor rating method of assessing of evaluating location alternatives
• Apply the center of gravity method of assessing optimal distribution center locations given ship-to locations and volumes
• Understand and distinguish between the considerations (critical success factors) of location decisions at the macro, regional and micro-geographic levels
• Understanding and calculating the pace of production
• Layout strategies and distinctions between those key layout considerations for retail, office, warehouse, services, and other businesses
• Distinguishing directional flow of the supply chain – what is closer to the customer and what is further away; what are the tiers of the supply chain
• Reasons and rationale in the make or buy decision
• Bullwhip effect
• Strategies and opportunities in integrating the supply chain
• Quantitative versus qualitative methods of forecasting
• Apply the time-series methods in several simple calculations (naïve, moving average, weighted moving average and exponential smoothing); understand what a smoothing constant is
• Components, dimensions or facets of any time series – what are they and what are their characteristics
• Understand associative models of forecasting
• Supply planning – chase versus level strategies
• Purpose/drivers of ERP adoption 
• Two biggest ERP solution development firms
• Scope of ERP capabilities
• Purpose and applicability of CRM
• Business process reengineering and management with ERPs
• Master data versus transactional data
• ERP implementation methods and its phases (particularly what goes on in business blueprint)
• Configuration versus customization

Industrial vertical solutions and their purpose

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