Negative Performance Review Assignment Discussion
I need support with this Business question so I can learn better.
Elaine Bridgewater, the former professional golfer you hired to oversee your golf equipment company’s relationship with retailers, know the business inside and out. As a former touring pro, she has unmatched credibility. She also has seemingly boundless energy, solid technical knowledge and an engaging personal style.
Unfortunately, she hasn’t been quite as attentive as she needs to be when it comes to communicating with retailers. You’ve been getting complaints about voicemail messages gone unanswered for days, confusing emails that require two or three rounds of clarification, and reports that are haphazardly thrown together.
As valuable as Bridgwater’s other skills are, she’s going to cost the company sales if this goes on much longer. The retail channel is vital to your company’s survival, and she’s the employee most involved in this channel.